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Knowledge projects are often criticised for not meeting their original objectives - i.e. delivering significant business benefits to the users and the organisation. These scenarios arise because clearly defined business benefits were not identified and realised, or the correct tools for the realisation of the benefits were not utilised. The
imus matrix presents an effective starting point for procurement
and resourcing of the most effective solution. This solution is
based upon your organisations' strategy, culture, processes and
environment. These choices can then be quantified and evaluated
further based on defined success criteria.
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